Unorganized and no communication - Customer Success Manager bei Imagine Learning: Mitarbeiterbewertung

2,0
23. Apr. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Colleagues are nice and it was still 100% remote before I was laid off.

Kontras

Yearly layoffs are typical. Upper management usually has no idea what is happening and how the departments should be working together. For a tech company that promotes the best in digital learning they are way behind in user interface and ease of use for the customer. And the backend work for the employees is so manual and tedious it slows everything down.

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5,0
22. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Data driven with a focus on character.

Kontras

Full 5 days of school instead of 4.

3,0
11. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Pay is competitive. Remote work. A few days a week of regional travel at the federal compensation rate. This has been an educational entry-level job to learn the basic stakeholders and sales cycles for K-12 curriculum. The people I work with are great and knowledge/experience is a strong resource at this company.

Kontras

The higher leadership of the organization does not foster a positive, collaborative culture. Different teams/regions work in silos. Any collaboration and communication happens primarily by our own individual efforts. Also, systems change yearly. It's difficult for everyone to adapt, and as a result the sales team has little faith in following the process. Job security is iffy. There has been continuous talk of eliminating my position in my state for over a year now.

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