Just a number - Customer Service Agent bei IRIS Software Group: Mitarbeiterbewertung

2,0
21. Aug. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Big company always looking for staff

Kontras

Quick turnover cause you're treated like a number rather than a person - they're also trying to get rid of everyone remote in order to push people back into the office or get rid of them to replaced them with cheaper labour from overseas.

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Reaktion von IRIS Software Group
2mo
Thank you so much for taking the time to leave a review. We continue to offer a range of flexible working options, including remote and hybrid policies, to support our employees' needs and work-life balance. As a global business, we have employees across the UK, Europe, the Americas, India and Australia, who all play an integral part in delivering excellent service to our customers. Our goal is to build strong, diverse teams that can serve our customers throughout their timezones, reflect our #CustomerFocus values and ensure we remain competitive and resilient in the market. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please reach out to the HR team or email ​EmployeeFeedback@iris.co.uk​. Kind regards, the HR team

Mehr Bewertungen zu IRIS Software Group entdecken

5,0
6. Jän. 2025
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

I have been with Iris for approximately 5 months and have been incredibly impressed. The people I work with from my peers, leadership (including executive leadership) and my team, are amazing. Building relationships has been easy as most of the employees are open to it, are very collaborative and genuinely want to help! Iris is also focused on equality and ensure we all have a fair opportunity for growth. While we have a lot to do here, it is clear that we are valued.

Kontras

As a rapidly growing organization, we have some growing pains and some foundational processes, systems and flow that need to be updated and/or adjusted, but nothing that won't be fixed over time.

5
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Reaktion von IRIS Software Group
1y
Thank you for taking the time to leave us a review. We’re delighted that you are enjoying your time at IRIS and recognise all the fantastic things we do for our employees. We’re proud to be a Great Place To Work™, and we’re committed to ensuring that all our amazing employees can bring their full selves to work, grow their career with us, shape our future as a business, and enjoy meaningful work. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team
3,0
5. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great product and team. Just no focus on US operations.

Kontras

Company has no real direction for US operations.

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