Once a great place to work, but now struggling. - Claims Adjuster bei IAT Insurance Group: Mitarbeiterbewertung

2,0
23. Jän. 2023
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

- Manageable workload. - Bonuses throughout the year. - Good benefits. - Competent adjusters.

Kontras

- Turmoil due to many people in upper management getting fired or quitting in the last 6 months. - More turnover than I’ve ever seen at a company. Both voluntary and involuntary at all levels. - Currently very disorganized due to a lack of managers. - Pay is below competitors. - You have to use many claim systems that don’t really communicate with each other. Very inefficient. They are rolling out a new claim system, but it hasn’t made things any easier. - A negative change in culture. Upper management was once transparent, but now there are major changes with little to no communication. - Processes to obtain additional authority is cumbersome. - A general sense that claims is looked down upon.

avatar
Reaktion von IAT Insurance Group
3y
Thank you for your feedback. The talented employees who make up our Claims department are integral to IAT and deeply valued. In Claims, we have a responsibility to our customers for continuous improvement amidst ever-changing market conditions. To deliver on that commitment, we have realigned resources and talent, including recently promoting several Claims team members into leadership roles. I have full confidence that these changes along with our technology advancements are putting us on the right path to deliver an exceptional experience for customers. -Trent, Chief Claims Officer

Mehr Bewertungen zu IAT Insurance Group entdecken

5,0
7. Juli 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

-Hybrid schedule -Wellness benefits -401k 7% match -Structured intern class meetings -Collaborative coworkers and work -

Kontras

-Short duration to fully understand the industry

5,0
2. Juli 2026
Mitarbeiter (anonym)
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

I've had a genuinely positive experience at IAT Insurance. What stands out most is the balance between professionalism and approachability. Leadership sets clear expectations but also trusts employees to own their work and make decisions. It's an environment where your expertise is valued, and you aren't micromanaged. The people are a major strength of the organization. Across departments, I've found colleagues to be collaborative, knowledgeable, and willing to help without making it feel transactional. There's a strong sense that everyone is working toward the same goals rather than competing internally. IAT also does a good job of recognizing that careers aren't one-size-fits-all. Whether you're looking to deepen your technical expertise or take on broader responsibilities, there are opportunities to grow if you're willing to put in the effort. I've seen employees build long-term careers here because the company invests in its people and promotes from within when possible. Another positive is that the company embraces change thoughtfully. New initiatives and process improvements aren't implemented just for the sake of change—they're usually tied to a clear business objective and employee feedback is often considered along the way.

Kontras

As with any growing organization, priorities can shift and some processes are still evolving. Occasionally that can create ambiguity, but leadership is generally transparent and receptive to feedback.

avatar
Reaktion von IAT Insurance Group
3d
Thank you for taking the time to share your experience. We’re thrilled to learn that you value our collaborative culture, leadership, and opportunities for growth. At IAT, we strive to create an environment where our employees are trusted to do their best work, feel supported by their colleagues, and have opportunities to build meaningful careers. Our culture is strong because of our people, and we remain committed to investing in their development as we evolve.
Bewertungen anzeigen nach: Hilfreich|Sterne|Datum|Alle