Incompetent Leadership -- Stay Far Away From This Place - Mitarbeiter (anonym) bei IAT Insurance Group: Mitarbeiterbewertung

1,0
28. Apr. 2021
Mitarbeiter (anonym)
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7% 401k Match, 5 weeks PTO

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Let me start by saying I have no idea how IAT is able to get ranked Best Place To Work. The IT leadership is an absolute joke. With each passing day the business gets worse and worse. There is 0 communication, 0 collaboration, 0 vision and very poor execution. Morale on the IT side of the house is down in the dumps and 2021 will be a year of quite a few departures. The "new" leadership has a "fake it till you make it" mentality and interestingly a few of the leaders have all come over from the same previous employers. The recently acquired Surety side of the business is treated like an outside company not a division within the "same family". During last year's "Best Place to Work Survey" the infrastructure team scored so low on the results that the "leaders" had an all on deck call to question the group on the spot as to what the issues were. Not surprisingly there were 0 responses. The solution was to provide an anonymous feedback form which had none of the results shared with the team. Amazing how "leaders" care so much about criticism and feedback just so long as it isn't directed towards themselves. It feels a bit like groundhog day, but these "leaders" are likely very clueless and can't see the problem. Bad quality tends to gravitate and coalesce around bad quality. When you don't truly know what "right" looks like than naturally nothing ever looks "wrong". So sad how some people are able to go entire careers and succeed in life.

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Reaktion von IAT Insurance Group
5y
I am sorry to hear that your experience at IAT is disappointing, but I must point out that we provide multiple opportunities for employees to share feedback, including anonymous feedback. Open communication and trust are foundational to our strong culture. We work systematically to create an environment where feedback is encouraged, appreciated, and acted on. As you mention, we conduct an annual survey where each employee provides anonymous feedback. Our ratings on this survey have improved each of the last three years since we started it, including on a micro-level within both the IT and the IT Infrastructure groups, respectively. But we don’t stop there. We also provide ongoing and diverse opportunities for employees to provide feedback, including an anonymous suggestion/feedback box for the IT department exclusively which is reviewed weekly by myself and our department leadership. As you know, employees are also invited to submit anonymous questions for our quarterly All Employee Webcasts where our CEO addresses these questions for the entire organization. We also have regular small group meetings and one-on-one meetings where constructive criticism, input, and feedback are addressed routinely. We review feedback from employees at the highest levels of the organization to determine where issues may be, how to address them, and what actions to take. I hope you take advantage of these channels. Sincerely, Chris Dowler CIO

Mehr Bewertungen zu IAT Insurance Group entdecken

5,0
2. Juli 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
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Pros

I've had a genuinely positive experience at IAT Insurance. What stands out most is the balance between professionalism and approachability. Leadership sets clear expectations but also trusts employees to own their work and make decisions. It's an environment where your expertise is valued, and you aren't micromanaged. The people are a major strength of the organization. Across departments, I've found colleagues to be collaborative, knowledgeable, and willing to help without making it feel transactional. There's a strong sense that everyone is working toward the same goals rather than competing internally. IAT also does a good job of recognizing that careers aren't one-size-fits-all. Whether you're looking to deepen your technical expertise or take on broader responsibilities, there are opportunities to grow if you're willing to put in the effort. I've seen employees build long-term careers here because the company invests in its people and promotes from within when possible. Another positive is that the company embraces change thoughtfully. New initiatives and process improvements aren't implemented just for the sake of change—they're usually tied to a clear business objective and employee feedback is often considered along the way.

Kontras

As with any growing organization, priorities can shift and some processes are still evolving. Occasionally that can create ambiguity, but leadership is generally transparent and receptive to feedback.

5,0
1. Juli 2026
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Pros

*AMAZING benefits, my manager always accepts my PTO as long as I will be covered while I am away and I've gotten to travel many times since joining *WFM Thursday and Fridays has been a nice perk as well

Kontras

*Starting out as a trainee/associate underwriter, you will be on an hourly basis which means it's even more important to spend the entire hour eating lunch. Most of my team ends up leaving before 4:15 each day (since they take a shorter lunch), but as a newer employee on the hourly schedule, I must stay until 5 pm and try to fill that one hour of time up even if I am already done with my lunch

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