My Experience With HungerRush - Mitarbeiter (anonym) bei HungerRush: Mitarbeiterbewertung

5,0
1. Feb. 2024
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Working at Hungerrush has been a positive and rewarding experience. The direct management is excellent, providing valuable guidance and support. What truly sets Hungerrush apart is the emphasis on incentivizing hard work, recognizing dedication, and promoting from within. This approach not only fosters personal growth but also creates a collaborative work environment where coworkers are not just colleagues but an integral part of a supportive team. In my role, I've gained valuable skills through continuous learning opportunities, thanks to the shared knowledge and expertise within our team. The culture of recognition and reward not only motivates individual effort but also strengthens our sense of unity as a team.

Kontras

There are a lot of passionate people involved with this company. This can sometimes be a double edged sword, but ultimately it just shows how much people care about the work they do.

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5,0
29. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great Company. Was sad to leave.

Kontras

None. This is a great place to work.

1,0
12. Juni 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

It's a job at the very least. Positions outside of customer support have supporting leadership that empower their employees.

Kontras

"Directors" of customer support change every few months, typically because the last found a better position. Current management is an absolute mess and squeezes the remaining people that haven't had the sense to quit or find a new job. Pay is positively awful, rate for most positions is roughly 60% below market rate and discussing pay rates is AGAINST company policy. Managers that are part of meetings often joke about the performance of frontline agents BY NAME and group listen to calls said agents participated in. One such manager (a step below the director of support) will gaslight you and everyone around you into getting their way. Customer support is comprised of back to back to back calls all day every single day with no breathing room to work on customer tickets, leading to high customer churn rates and frequent verbal abuse from customers. The assumption is that you can work your tickets between calls, which is never any longer than 5 minutes at a time. Complaints are received as "combative" by support leaders from the top all the way down (director level down to middle management).

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