Recruitment Process Lacks Empathy and Flexibility - Bilingual Call Center Representative bei Humana: Mitarbeiterbewertung

2,0
29. Aug. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

– Humana positions itself as a company focused on empathy and care. – Strong employer brand in healthcare.

Kontras

– Candidate experience doesn’t reflect those values. – Recruiter showed little flexibility or understanding when I faced an unexpected event. Instead of offering solutions or future accommodations, the communication felt dismissive and rigid. – The process revealed a gap between Humana’s public values and how candidates are actually treated.

Mehr Bewertungen zu Humana entdecken

5,0
30. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great pay, some flexibility, great manager

Kontras

Frequent changes, quality changes, metric changes

3,0
30. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote, decent benefits, PTO/holiday pay.

Kontras

Glued to your desk. Decreasing benefits and increasing work demands. No ability to pivot or move outside of the role. Career development has to be done off the clock except CEU’s.

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