Humana

Bewertungen für Humana

Run, don't walk - away from this company - Customer Care Advocate bei Humana: Mitarbeiterbewertung

2,0

19. Feb. 2024

Customer care advocate

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CEO-Befürwortung

Geschäftsprognose

Pros

Co-workers are helpful/friendly/kind, Pay increases with each tier increase. Will work with you if you have a personal emergency to attend to during work hours, letting you have makeup hours.

Kontras

Every customer survey MUST be a perfect 10 otherwise they want to know why not and will bring you into a group voice chat with several other supervisors to go over it in detail. Long wait times for assistance in main chats even if you show you've attempted to find the answer yourself.

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5,0

30. Juni 2026

Snp case manager

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CEO-Befürwortung

Geschäftsprognose

Pros

Great pay, some flexibility, great manager

Kontras

Frequent changes, quality changes, metric changes

1,0

1. Juli 2026

Mitarbeiter (anonym)

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CEO-Befürwortung

Geschäftsprognose

Pros

- some desire for modernization

Kontras

Interviewed for a internal role in a second round in a team - the team didn't sell the role, the impression I got was you will work nights and overtime to commit to deadlines. questions asked: - examples of situations in your current job where there was disagreement between you and someone else in team. Thought this was too intrusive - how do you handle disagreements - how are you able to multi-task - are you able to commit to deadlines Got a very bad vibe with the team

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Bewertungen für Humana Customer Care Advocate – Bewertungen bei Humana Bewertung für Humana

Humana

Run, don't walk - away from this company - Customer Care Advocate bei Humana: Mitarbeiterbewertung

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