Terrible, do not work in call center!!! - Inbound Contact Center Representative bei Humana: Mitarbeiterbewertung

1,0
16. Nov. 2020
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexible schedule, work from home position.

Kontras

This company’s lack of ability to transition to virtual training is ridiculous. Was one of 30 hired for a 6 month position and after the first week, 11 people were left. Training was rushed and lacked real practice and explanation of what the job entailed. Our team lead was amazing, but the overall supervisor did not know anything and took forever to get back to you when you had a question.

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5,0
17. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Making all the right moves to be a leader in 21st century health care.

Kontras

Legacy technology and corporate structures still create friction, but improving.

3,0
14. Mai 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Interesting work, decent benefits, ability to work from home

Kontras

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

2
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