Pros
Co-workers are supportive and helpful. Most are very knowledgeable and have experience problem solving difficult cases. Some flexibility with scheduling visits. Voluntary benefits are generous (including 401k match, tuition stipend, short term and long term disability, personal time off, etc.) though health insurance has become more expensive with larger out of pocket expenditure and limited in network care options. For example, all ambulance services in my area are out of network .
Kontras
Horrible management, high level of stress secondary to poor corporate decisions and dishonesty. Continually told that employee well-being and customer well-being is the top priority while huge layoffs occur with very little warning. Employees impacted by layoff told HR has developed options and assistance for locating and applying to internal jobs. Assistance not available and job openings listed for positions that are actively being removed. Very chaotic and coordination between internal departments time consuming and not effective. Minimal communication within the corporate structure including disregard of suggestions or feedback from frontline employees. Ongoing increases in productivity demands and job expectations added constantly. Services and options for customers regularly cut leaving case management workers to deal with the fallout.