Great Team - Customer Service Representative (CSR) bei Huckleberry Insurance: Mitarbeiterbewertung

Had a wonderful time at Huckleberry.

Unfortunate timing with macroeconomics of insurtech.

- Most of the employees (outside of C-level/VP leadership) are amazing people. - Marketable product that could really change the landscape of small business insurance.

- Leadership is the furthest thing from transparent. They will lie to your face about advancement and compensation, and when called out on it, will pretend those conversations never happened. - Low pay: for the industry, all roles are under compensated. Goals for sales are rising despite lead count dwindling, so commission checks are few and far between. - No real vision: over the last year, many long standing employees have left the organization as trajectory changed seemingly every month. - No sense of job security. Managers will make you feel as though you are on the chopping block, even if you are performing. - No boundaries: no line between personal and work life. Very little respect for time off. Past work events have involved heavy drinking, and got uncomfortable. - No training: employees are selling and servicing insurance policies despite having very little knowledge of insurance. - Culture of Fear instilled on employees. No HR department so any problems have to go through your manager or leadership, and they will likely hold it against you. - Favoritism runs rife at Huckleberry. Promotions are given with little or no merit, and withheld or taken away without warning. Some long standing favorites have very ambiguous job duties.