Pros
The frontline staff who care about the customer. but there ability to succeed in a role is always blocked by inexperienced higher management, favoritism and a bullying culture. There are not enough resources and front line staff are expected to take on numerious remits and work extra long hours which causes burnout.
Kontras
Inexperienced higher management, bullying culture, no care for frontline staff, a serious discrepancy between the companies vision statement and actual operations Zero training, Zero care about employees, there is a lack of resources available and when you raise this with upper management they brush it off. The core vision of the company is just for show, it is not executed in daily operations Long hours, Late requests, Everything is urgent and last minute Not a forward looking company, everything is reactive and last minute. There is a major favoritism and bullying culture within higher management, who are inexperienced and not willing to learn from others. Advise is its not worth the job to work for this company, that treats its employees very poorly.