Pros
Good benefits Great seniority program especially for lower tenured entry employees
Kontras
Incapable and clueless corporate level employees from payroll to HR to purchasing to AP. No guidance or answers on property challenges. Frequently had to involve multiple people in a department for something that should be a simple task like finding a vendor or applying an approved wage increase to an hourly employee. Very little support from above property managers on progressing a career. Will ignore qualified internal candidates to support demands from less effective and unqualified personnel. Poor internal practices like a manager leaving one Highgate hotel to go to another, then taking all the employees from the old hotel to the new one leaving that hotel understaffed and underperforming.