Steer Clear! - Provider Relationship Manager bei Healthmap Solutions: Mitarbeiterbewertung

1,0
12. Juni 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

Decent pay and PTO (but I have learned from others that have left recently that accumulated PTO doesn't cash out if you leave)

Kontras

I have no clue how Healthmap has a 3.7 rating right now unless the positive reviews are old. Unfortunately, the culture here has deteriorated over the past year. I can agree with a previous review that said people are there one day and gone the next with no warning or explanation. Leadership’s lack of transparency and poor decision-making has caused everyone to be on edge (specifically speaking of the Provider Relations Department – work is siloed here, so I can’t speak for any other department). Blindsiding employees is common practice. Very unclear communication and most of us constantly feel like we are being set up to fail. Leadership has been trying to implement KPIs and use metrics more than before but the data they are pulling isn’t accurate. Systems are down a lot. There are no standardized processes and the answer you get to questions you have will vary significantly depending on who you ask. Communication is lacking. Hard work usually doesn't get rewarded but those who are the favorites of leadership get promoted and rewarded despite their subpar/nonexistent work and lack of experience. There isn’t much opportunity for growth in this department at this time. The Provider Relationship Managers and Provider Relationship Associates are doing a ton of data cleanup and not so much outreach to facilities as originally told to you when you start in the department. In the past year, they had rollouts of multiple different payors and none were well planned and the data came in off, causing major headaches every single time. Right now, this job is primarily research and data clean-up. The clean-up required takes forever to do (weeks- not days) and can get complicated and you have very little support. All that seems to matter to leadership anymore is the number of onboards and not if they are done correctly or accurately. Because it is a startup, processes are constantly changing. Decisions that impact work processes are made without any planning or strategy. There doesn’t seem to be anyone who thinks through these processes before they are rolled out to the whole department.

Mehr Bewertungen zu Healthmap Solutions entdecken

5,0
23. März 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good job, salary, benefits, and flexibility

Kontras

None available , enjoy working here

1,0
30. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Offers remote positions for its employees

Kontras

Company recently executed their annual, sometimes biannual, “restructure” where many people were laid off. To preface, I was not one of them as I left at-will, so this is not written in spite. But this is written to warn anyone even considering submitting an application to this company. This company is going to go under, or sell. Year after year the culture grows more toxic, more uneasy, and more dark. In the near 5 years I had been there, I had not once come across someone who did not share that same sentiment. Employees stay because it pays their bills and it is remote (most positions), but do they believe in the mission? - No. The company absolutely lacks a clear vision, no one actually knows what the company does or how it stays afloat. Do employees have faith in their management? - No. Anyone and everyone in a management position are simply “yes-men or women” who “do as they say” to save their own you-know-whats. They have one priority and it is themselves. Some do a good job at acting like they care, but would push you in front of a moving vehicle if upper csuite told them to. It’s pathetic. The company prides themselves on being one of the “Top Workplaces”. Such prestige must be either paid-for, or voted by internal, upper csuite because that couldn’t be farther from the truth. Talk to the employees and ask if they’d ever consider this place a top workplace, or don’t & save your breath because the answer is NO. This company has a near 1-star review based off of HUNDREDS of reviews from past and current employees. “The math ain’t mathing” for this “Top Workplace”. Interestingly enough, the poor reviews on this platform were once brought up in an internal meeting that I sat in on, and the individual who addressed their concern for such bad reviews was soon let go. I wonder why. Company embarrassed perhaps? In the near five years that I was there, I had been one of their longest lasting employees. I very rarely interacted with someone who had been there longer than me. That in itself is an extreme red flag. Now, is HR aware of any or all of what I just shared? Yep! Do they care, act like they care, or plan to change their toxic ways? Nope. Most of HR that I personally interacted with were some of the harshest, disrespectful people I have met in a workplace environment. But they’re “for the people”, right?

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