Factory Work-From-Home Customer Service Gig - Customer Service Representative bei HGS: Mitarbeiterbewertung

1,0
3. Feb. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Good training, not rushed, interactive. Easy job to get, they are hiring and are hiring 100s of people at a time Work from home (without the freedom)

Kontras

The work from home ties you to one spot, you cannot move IP adresses or locations unless consulted prior. One violation of these leads to automatic termination. When I left, they implemented a new system for contacting managment that basically made it impossible. You were just on your own. I had customers on the phone for hours waiting for me to reach managment without any response at all from a supervisor. Not one. Poor pay, inconsistent hours, terrible client interractions, Vacation time is almost nothing and unpaid time off is never accepted ever. Interacting with HR is impossible.

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Reaktion von HGS
1y
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

Mehr Bewertungen zu HGS entdecken

5,0
4. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great company to work for

Kontras

I don’t have any con

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Reaktion von HGS
1mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4,0
12. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- Quick to adopt new technologies - High degree of freedom

Kontras

- Agressive timelines - Unclear direction

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Reaktion von HGS
1mo
Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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