Inbound Call Centre - Customer Service Representative bei HGS: Mitarbeiterbewertung

3,0
1. Sep. 2015
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CEO-Befürwortung
Geschäftsprognose

Pros

Excellent opportunity to learn sales skills, co-workers were amazing and due to how often management left you alone, learning to self-motivate and multi-task were invaluable. Ample opportunity to learn new ways to de-escalate an angry client.

Kontras

Real Sink-or-Swim type environment. Scheduling is based on scorecard. Management can be toxic and non-professional. Computer systems were unreliable at best of times, and server issues ensured a steady stream of back to back calls of angry clients who couldn't get through due to said systems earlier in the day.

Mehr Bewertungen zu HGS entdecken

5,0
4. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great company to work for

Kontras

I don’t have any con

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Reaktion von HGS
1mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4,0
12. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- Quick to adopt new technologies - High degree of freedom

Kontras

- Agressive timelines - Unclear direction

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Reaktion von HGS
1mo
Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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