An Ok job - Customer Service Representative bei HGS: Mitarbeiterbewertung

2,0
13. Aug. 2019
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CEO-Befürwortung
Geschäftsprognose

Pros

can basically call off whenever you want with minimal consequence

Kontras

employees can basically call off whenever they want with little to no consequence leaving others to pick up the slack. Management is BS and cares very little about their employees. $9 - $11 /hr is barely enough to live off and imo isn't acceptale for the type of calls you deal with here. The stress will eventually get to you, just took me 3 years to get SICK of it and find something that will made me happy/ not wanting to pull my hair out.

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Reaktion von HGS
6y
Thank you for taking the time to offer your feedback. We are sorry that the Contact Center industry and your HGS experience did not meet your expectations. We are focused on offering the very best support to our employees and take your feedback seriously; it will help us to improve the HGS experience for all of our employees. We would like to continue this conversation with you from a local site level. Please connect with us at talk2us@teamhgs.com so we can further address your comments.

Mehr Bewertungen zu HGS entdecken

5,0
4. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great company to work for

Kontras

I don’t have any con

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Reaktion von HGS
1mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4,0
12. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- Quick to adopt new technologies - High degree of freedom

Kontras

- Agressive timelines - Unclear direction

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Reaktion von HGS
1mo
Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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