No Leadership, Toxic Culture, Prejudice towards Locals and US Nationals - Incident Manager bei HCLTech: Mitarbeiterbewertung

• Preferential treatment towards offshore/India-based and/or Indian nationals • Locals / US Nationals continually unsupported or flat-out denied opportunities to transfer to new projects, or consideration for growth/promotional opportunities • Personal relationships prioritized over competency when growth/promotional opportunities arise • Compensation not aligned with role/responsibilities, approximately 30% or more below market • Inadequate benefits (ie. no sick pay, vacation hours are accrued for salary positions, and STILL lacking) • Collaboration between onshore (US) and offshore inadequate and ineffective, leading to duplication of efforts, inconsistency, no level-set, disregard for role/responsibilities and chain of command • No accountability of offshore employees (multiple reminders to complete a task is the norm, and you must keep current tally at all times for escalation to management) • Management consistently unresponsive to escalations (see above) • Continual lack of adherence to client agreed-upon policy/procedures by offshore staff, leading to continual compliance challenges, compromise in service to client and end-users, erode trust and respect that otherwise should exist in relationship with client