Customer Service - Customer Service Representative bei HCLTech: Mitarbeiterbewertung

1,0
17. Dez. 2017
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CEO-Befürwortung
Geschäftsprognose

Pros

Support from teammates Monthly bonus Commision

Kontras

Thrown into the deep end with barely any training Expected to meet unrealistic targets Care more about meeting AHT so TL's can get bonus rather than actually helping the customer No support from managers Agents know more about services then TL's Not recognised for hardwork

Mehr Bewertungen zu HCLTech entdecken

5,0
16. März 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

Kontras

Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

3,0
6. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Autonomy, good leadership, support from the top.

Kontras

Lack of communication, company is way too big, no bonuses under the guise of budget, no raises or promotions. No one seems to understand the process of how to get one

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