Sink or swim - Customer Service Representative bei HCLTech: Mitarbeiterbewertung

1,0
16. Nov. 2017
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CEO-Befürwortung
Geschäftsprognose

Pros

The staff, both colleagues and ancillary are so friendly and helpful. Union available to join.

Kontras

The training is poor - more a demo and off you go. Unless you are computer savvy or have previous experience in a call centre then there is no point in applying - yes the training is that bad. Team leaders can be slow to assist, even though there is a limit to how long customers can be on hold. Getting paid correctly/on time can be an issue. Very high staff turnover.

Mehr Bewertungen zu HCLTech entdecken

5,0
16. März 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

Kontras

Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

3,0
6. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Autonomy, good leadership, support from the top.

Kontras

Lack of communication, company is way too big, no bonuses under the guise of budget, no raises or promotions. No one seems to understand the process of how to get one

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