Great franchise to work for! - Customer Service Professional (CSP) bei H&R Block: Mitarbeiterbewertung

5,0
29. Mai 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexible schedule Friendly staff Great work environment

Kontras

The pay wasn’t much would be better if the pay was a little higher.

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Reaktion von H&R Block
1y
Thank you for sharing your experience. We're happy to hear you enjoyed the flexible schedule, friendly team, and positive work environment. We also appreciate your feedback on we always strive to support our employees.

Mehr Bewertungen zu H&R Block entdecken

5,0
28. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Loved my team, great skill to have and career adavancement.

Kontras

Hectic routine, difficult client can cause a lot of issues.

3,0
23. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexible availability. Path for promotion is obvious and quantified.

Kontras

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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