Nice People, Low Pay - Client Support Professional bei H&R Block: Mitarbeiterbewertung

4,0
21. Okt. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Nice people and management, lots of nice friendly clients and tax professionals in the office environment

Kontras

Low pay, given extra tasks to do on short notice, extended hours on short notice

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Reaktion von H&R Block
8mo
Thank you for your review and for highlighting the positive team and client interactions. We appreciate your feedback on pay and scheduling and remain committed to improving the associate experience.

Mehr Bewertungen zu H&R Block entdecken

5,0
22. Juni 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Great work during tax season

Kontras

Not available year round for most employees

3,0
23. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexible availability. Path for promotion is obvious and quantified.

Kontras

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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