Pros
A lot of the customers were fun, amazing people that I grew very close to. There was never a dull moment either!
Kontras
I do not even know where to begin. The emotional abuse from upper management was out of control. I was berated constantly, and scolded in front of customers. Our manager would not let us go to the bathroom during our shift. She would guard the bathroom door , and if she saw you go to the bathroom during your shift, she would change your timesheet and cut your hours for the day. Our manager also was very racist, and would constantly harass and degrade one of my Asian coworkers, telling her she's too "Asian" and not to speak because no one understands her. We told this to upper management, but they did not believe us. We were given vacation hours, but were not allowed to use them. If you requested time off, you were scolded for "abandoning" the job and most of the time, you're time off request was denied. I was sexually assaulted by one of our customers, and when I told my manager, she said that he's a paying customer and that he was allowed to continue to shop there (where he continued to harass and assault me.) I was also attacked by another customer. He beat me up (clearly he was mentally ill) and left bruises on my body. I was refused medical help, and was told not to call the police or I would be fired. The man continued to shop there and I just had to hope that he would not attack me again. Goodwill are corrupt, greedy, disgusting people who don't give a crap about their employees. Please do not work for them.