No Vision, Lack of people management across teams. Founder is super cool - Customer Sucess Manager bei GoKwik: Mitarbeiterbewertung

1,0
12. Feb. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

trusted product by d2c companies good vision of founder but leadership lack in executing learning is decent less but good people to be friends with

Kontras

lot of politics across teams, people are here to snatch each other's role and always try to put there point right to gain numbers, visibility and be on top of manager's favourite policies are decent not very great, no one time set up cost and no other special benefits like a start up does remote setup is not so cool, people do not showcase empathy be it merchants or internal employees, 1000's of whatsapp groups results in no growth but cluttered ways of working, people add you without consent (unprofessional) culture is close to toxic because of politics managers do not appreciate genuine suggestions only join if you want to experience lot of favouritism hr is genuinely very rude and aggressive in talking, she always use harsh/controlling words, try to demean the point that we have, tries to be friend with everyone in team but her approach is close to ugly because she is dominating and controlling in nature (feedback from entire team, but no one talks in person) your opinions does not matter to anyone unless you are someone's favourite or you are good at gossiping culture of gossiping instead of positive company rewards program only focuses to give 26 people that results in not showcasing actual work of others who made a step but could not each a place

Mehr Bewertungen zu GoKwik entdecken

2,0
1. Juli 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

- Fast-paced environment with exposure to some business execution. - Opportunity to work on challenging problems and move quickly.

Kontras

Significant micromanagement and limited autonomy in day-to-day work. Culture felt more competitive than collaborative. Leadership and decision-making appeared highly top-down, with limited room for disagreement or alternate perspectives. Management layers often felt focused on alignment upward rather than supporting teams. Work environment felt transactional rather than warm or people-oriented. Office experience felt very basic with limited employee amenities or community-building spaces. High-pressure atmosphere that, in my experience, created unnecessary stress and anxiety. Overall, this was not the right environment for me. My exit happened as part of a layoff/separation process, and unexpectedly, I felt more relieved than disappointed. It made me realize how mentally exhausting I had found the work environment over time. While experiences will differ from person to person, I personally would not choose to return to a culture that felt this heavily managed, and lacking in trust and autonomy.

1
1,0
24. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Few functional leaders are good to work with and you an actually learn from them. Candidates know about gokwik because of product depth so pitching a role is simple.

Kontras

To begin with all the reviews which are mentioned for HR are totally true.. having worked in this team I can say that the team functions on favoratism only and it comes from top Recruitment function operates like BPO Hiring... person leading such a critical function doesnt have basic understanding that product companies don't operate like BPO.. all the person does is throw attitude and rude behaviour and shouting in unruly voice on the floor. HRBP's main work is only Gossip Management and nothing else thwre is no quality work that they do except for doing gossips and manipulation..they have spoilt the entire culture of the company which I heard was quite good until early 2025. I doubt if CHRO has any control left over the function

3
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