Pros
Glow has created one of the most respectful and process-oriented environments I’ve worked in. I’ve always felt informed about what’s going on—not just in our department, but across the company. That’s rare. There are clear responsibilities, SOPs, and communication paths. You’re not sitting around waiting for answers. There’s also a real sense of ownership. I’ve had multiple chances to take the lead on process improvements or help train new hires. The tone from leadership is consistently professional but approachable, which really matters.
Kontras
While the onboarding was smooth, documentation for more advanced workflows is still a work in progress. You often learn things by shadowing rather than from a written guide but a well documented SOP goes a long way.