Unprofessional and poor management - Customer Service Representative bei Geisinger: Mitarbeiterbewertung

1,0
27. Jän. 2023
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Geschäftsprognose

Pros

Nice company to work for depending upon management and the department.

Kontras

Poor management Unprofessional staff and coworkers Management let's team lead and most staff sit around and play on the phone, Staff can get caught sleeping in the office by corporate and somehow get away with it and also making fun of patients and being rude. Day 1 no help from anyone how to clock in or anything needed that I asked I should have done.. Basically have to find out on your own how to do certain things because when I asked a lead or manager I would often get "I don't know" as an answer. So many unacceptable issues within the company..

Mehr Bewertungen zu Geisinger entdecken

5,0
20. Juni 2026
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Geschäftsprognose

Pros

Well compensated for the job

Kontras

Large company that can feel overwhelming with regards to workload.

1,0
9. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote and benifits first day

Kontras

This company needs a complete restructuring. The pay is far too low for such a complex role, especially when you're expected to meet quality standards while assisting patients. Management is overly micromanaging, with little trust or flexibility despite the low compensation. At just $18 an hour, the expectations don't match the pay. Unless significant changes are made, the company will continue to experience high employee turnover.

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