It could be such a great company for all - It's a shame so much falls on deaf ears - Senior Marketing Executive bei Gattaca: Mitarbeiterbewertung

2,0
23. März 2018
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexible working, a really great, hardworking and supportive marketing and creative team that worked together well and shows encouragement at times when workloads are heavy. A great social scene, plenty of work events such as Christmas parties and horse racing. I had understanding managers when it came to time pressures and commitments of working parents - made me feel trusted and that in turn was paid back by even more hard work. This and a really close team kept me at Gattaca for a long time.

Kontras

Business support functions like marketing are not valued by the majority of the business - always seen as a cost not as an essential function to help the business grow. The team always made to feel as if they were never quite doing enough, creating a huge blame culture from management down to the team. Despite EVP launches, basic suggestions for employee retention (at least on the support side) or complaints weren't listened to - career progression, lack of resource and pay were brushed aside and turned into the employee's issue. Told there were no basic inflation pay rises because we need to "work harder" and always told to prove yourself and you will get rewarded - however, this never happened. Never worked or worried so much in my life only to feel that it still wasn't good enough. Not enough resource on the team so trying to 'prove ourselves' to get anywhere within the company was constantly an issue as projects couldn't be completed efficiently because of lack of resource, changing priorities and increasing workloads. I worked with 5 different managers over the years and various different marketing executives, most left due to pay, progression or workload. Despite three reviews in a row where I told my managers that I was unhappy and wanted to know what I needed to do to progress, nothing was ever addressed. When I eventually threatened to leave, I was then offered a promotion. At the end of my employment, I felt exhausted, undervalued, demotivated and frustrated. Only since starting new employment - which ironically has more responsibility (amongst other things I wanted.) have I realised that work shouldn't make you feel like this!

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Reaktion von Gattaca
8y
It’s great to hear your positive comments about Gattaca, so thank you for taking the time to leave your review. We are really pleased that we have been able to offer flexible working for so many people across the Group and provide a great social scene for people to enjoy, particularly as we do recognise how hard people work. I am disappointed to hear that you did not feel valued as I can assure you the business greatly appreciate the hard work our group support functions do, and ensure that our Group Support functions are included in the social events and also some of the larger incentives (e.g. 6 of our Group Support team members from Whiteley went with 24 sales team members to Ibiza in 2017 as a thank you for their exceptional work). We also make sure that individuals in Group Support who have made exceptional contribution are mentioned and praised at our End of Quarter all staff events, and that our teams and individuals are recognised at both internal annual awards and external award events. We have always provided a salary review budget to be applied to Group Support and awarded this on merit and performance. If you didn’t receive a salary review in one particular year then it is likely to have been for one of two reasons; your salary was considered to be above the salary banding, or the performance didn’t warrant an increase in the year. This would have been explained to you at the time, which your feedback suggests it was. Sometimes a fresh start with a new employer can invigorate someone’s motivation for working and performance returns and it sounds like moving to a new company is what you needed and it has worked for you. We are pleased for you and wish you every luck with your current role.

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5,0
9. Juni 2022
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CEO-Befürwortung
Geschäftsprognose

Pros

Great communication with staff and provided regular updates

Kontras

None that I can think of.

3,0
25. Sep. 2018
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CEO-Befürwortung
Geschäftsprognose

Pros

-Great opportunity to kick start your professional career and get off the ground running. -There is a lot of money to be made in the recruitment industry and Gattaca did have a great commission structure until it was changed (which was changed twice during my time there and apparently is changing again soon). -My direct managers were very invested in my growth and learning. - Not terribly difficult work if you have been trained well and learn how to work smart.

Kontras

- Unfortunately, I do not rate the upper management at all and they are a very big let down. They seem to care more about their own paycheck and saving the company money than rewarding employees for a job well done. - RUMORS RUMORS RUMORS - Not sure if things have changed, but when I was there it was like a group of gossiping girls in high school. - They tend to listen to employees based on tenure. If you have been there longer than someone else, your opinion is more valid apparently. Huge mistake.

2
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Reaktion von Gattaca
7y
I couldn’t agree more about not needing rumours or gossip. As an established company, there’ll always be people who have an opinion on what we are doing. So I personally would welcome less gossiping……including those suggesting as you do in your article about commission structures “apparently” changing again soon. As someone who’s progressed from trainee consultant to the management board, I fully support the promotion of within and making sure the ideas of everyone are heard. I have meetings with new starters 6-12 month in and I am getting involved with the Team Leader and Management development….plus I genuinely and generally want to hear from as many people as possible……even those that have left us. I don’t think we could hear too much feedback and the weekly staff survey emails we’ve put in place are helping to make sure we capture this as frequently as possible. Saying all that, feedback can sometimes be a little painful, but it’s only painful because we care…..and we want and need that feedback to keep improving. Our intent is to grow a really amazing business and for that we need to know what we are doing well…..and what we are not doing well, so thank you for your comments. I am not sure I’d fully agree with your comments about not caring, yes for sure we have a responsibility to make sure the finances are balanced well, that’s part of our role, but so is making sure we have great opportunities for people to develop great careers. Having launched a new incentive scheme for people in Group Support which saw new and long established staff members having fully expensed weekends away and having just seen the return of c.50 people from weekends in; Marbella, Madrid and Los Angeles, I’d say we’re doing a fair amount to say thank you to those doing a great job…..of course there is always more we can do and the little touches count just as much, if not more than the big gesture. So we’re trying to make sure everyone who is doing their best is recognised. Finally it’s great to hear that your direct line manager was really interested in your development…..I hope they capitalise on the investment we are putting in to our management team this year. I hope this results in plenty of promotions from within, over the coming months and years in line with the growth of the Group.
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