2,0
11. Dez. 2025
Ehemaliger Mitarbeiter, weniger als 1 Jahr
Getzville, NY
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CEO-Befürwortung
Geschäftsprognose
Pros
-401k matching -Accrued PTO -Full time -WFH available -Lot of available OT
Kontras
-Micromanaged on how many calls you take per hour -Anything but an EXCELLENT survey hurts you in your stats -Need to maintain a 3.0 overall stat score or higher to ensure position -No room to advance in auto service after hitting grade 63 -Constant monitoring of phone calls -They watch to make sure you are not in any unavailable status and if you are for any reason they instantly question you about it -Super high call volumes (back to back calls no breaks in between) -90% of calls are customers arguing at you about their bills and then those calls get reviewed since everything is recorded