Pros
There's potential there, but it constantly falls flat.
Kontras
Work and promotions are given by favour, not by ability, skill, or past experiences. If you're loud, pushy, and steal others' work, you'll be noticed. If you're a white guy, you'll always be given a seat at the table (even if others "outrank" them). You'll be welcomed by superiors to join their ranks regardless of your actual output. If you're a woman or a person of color, you'll have to work twice as hard to get noticed half as much. There are managers there that will openly tell you they care about their personal reputation first, far past their own team. I have heard managers (that were being recorded) yell and scream to get their way when what they wanted was going to hurt their customers (and did!). If you try to put the customer first, they will silence you, dismiss you, and talk over you to get their way. They encourage this behavior by continually rewarding these blokes and giving them more responsibility. Sales is set up against each other so departments are fighting over the same work without the customer's best interest in mind. The work silos prevent new work from ever coming in and wastes so much effort. A lot of talent working there now is just waiting to be offered the right opportunity to leave but COVID messed everything up. Still looking.