Pros
Okay base salary...that's it. NOT the god awful training Monday - Tech issues / never received laptop for training Tuesday - 4 hours of training... if you can even call it training Wednesday - 1 hour of training - trainer says they'll show you the world and how to be successful over the phone and in person. Then proceeds to cut training early and never show you essential systems. you're on your own. Fiber - the actual product is great for internet, trash for a VOIP.
Kontras
Training - was the poorest excuse for training I've ever seen in any career. Systems - I used to do D2D for a third party for this company and the systems worked 30% of the time. If your customer sees you struggling with internal technology, how should they expect the product to work? - hence lost sales. They go online and do it in seconds. Metrics - Unrealistic metrics and multiple calls a week "we suck" meetings to state why we sucked for the day and couldn't close something a week after "training". Ramp up period - isn't actually a ramp up period, you're expected to close like a tenured employee with 6 months of experience. Commission - the structure is okay... - but you only get paid when a product installs. Installs are 6-10 days out because it involves porting numbers. Realistically, you have 3 working weeks to sell especially in the beginning. Support - We work "internal" however have 0 access to anything internal. We rely on a chat system for questions and changes to current orders. Many requests and questions are never answered. Communication - Being internal, but being in the dark with anything having to do with the customer is frustrating. Customer success does not exist in this company. It's a make the customer say yes, force them to install, and move on. Product - internet works - VOIP barely. If you want a ton of headaches AND micromanagement - apply now. If not, look elsewhere.
