Pretty sure this job made me physically ill - Phone Representative bei Frontier: Mitarbeiterbewertung

1,0
24. Aug. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

When you're actually able to help people

Kontras

Tools are horrible, micromanaged, techs don't show, they overcharge people, people take off work for techs to show up that never show. They charge people to install modems that could easily be self installed. Back to back calls while still trying to type notes in from previous call

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Reaktion von Frontier
1y
Thank you for letting us know about your experience. I can assure you, this does not align with our values. We’d like to hear more about your experience so we can be sure to address any issues. Please contact our Employee Support Team at FrontierCareersFeedback@ftr.com.

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5,0
24. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great place to work 10/10 recommend

Kontras

Verizon bought the company. Let everyone go a couple months after buying us out.

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Reaktion von Frontier
1w
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
5,0
23. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Made really good money in this role

Kontras

very unorganized, it was a new division so we figured it out along the way

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Reaktion von Frontier
1w
We’re proud to offer competitive compensation packages for our employees. We are happy to see you agree. Thank you for your review!
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