45 years in the communications business, so I feel adequate to judge - Mitarbeiter (anonym) bei Frontier: Mitarbeiterbewertung

Upper management gets involved with customers and employees on ALL levels.Everyone understands it is a business...a very competittive one where everyone needs to pull their weight.. Not at all siloed, odds are if you were to ask any employee what their most important responsibility is, they would all reply "the customer". This doesn't happen by mistake...it is cultural.