Pros
Respect, performence based rewards, and a customer focused company direction. Like with most companies if you perform your job well and make it a priority to hit company set goals you will be taken care of. If you have a passion for sales & customer service than this is most likely a good fit. I have worked other jobs that have had less pay, involved much harder work, and you got WAY less in benefits. This may not be the BEST job (whatever that might be) in America but it's not bad by ANY stretch of the imagination.
Kontras
Depending on what position you come into.. be ready to sell. You must be comfortable talking about our products and services and be able to confidentily reccomend those to customers. Not a con for me but a challenge some people have thinking they're getting a service only job a lot of times going into the call centers.
