Lack of accountability and communication may be sinking this company. - Customer Service bei Frontier: Mitarbeiterbewertung

2,0
2. Juni 2014
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CEO-Befürwortung
Geschäftsprognose

Pros

You don't have to put in a hard day's work to get a good paycheck. That's a pro for some people. Good benefits. Health plan is good, dental and optical are good. Good vacation policy. CEO and corporate management seem to want to take the company in a positive direction and they seem to know what they are doing.

Kontras

There is a huge disconnect between corporate and local areas. Local managers and employees don't seem to be invested in the company anymore. Lots of resource waste. The managers who do care are not empowered. Many employees don't put in a hard day's work and aren't, or can't be, held accountable. The customers are rarely happy because they are promised what cannot be delivered. Frontier company is loosing a lot of local business customers.

Mehr Bewertungen zu Frontier entdecken

5,0
13. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great company to work for

Kontras

I can’t think of anything

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Reaktion von Frontier
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
5,0
24. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great place to work 10/10 recommend

Kontras

Verizon bought the company. Let everyone go a couple months after buying us out.

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Reaktion von Frontier
1w
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
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