Horrible Disorganized Mess of a Company - Call Center Residential Sales/Service bei Frontier: Mitarbeiterbewertung

1,0
11. März 2014
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CEO-Befürwortung
Geschäftsprognose

Pros

The front line workers, from the customer service and sales reps, techs, to the coaches and center leads are all sincere hard working people....however....

Kontras

The employees are beleaguered by failing internal systems that make everyone's day stressful and being effective in our service to customers an uphill battle. The group 3 (Frontier new hires in the past 2 years) turnover rate is over 75%! I can only think that the senior management at the corporate level can only be one or all of the following: inept, crazy or evil. I've never worked anywhere before where the national leadership was so universally disliked by their employees to the level it is here.

Mehr Bewertungen zu Frontier entdecken

5,0
24. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great place to work 10/10 recommend

Kontras

Verizon bought the company. Let everyone go a couple months after buying us out.

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Reaktion von Frontier
1w
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
5,0
23. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Made really good money in this role

Kontras

very unorganized, it was a new division so we figured it out along the way

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Reaktion von Frontier
1w
We’re proud to offer competitive compensation packages for our employees. We are happy to see you agree. Thank you for your review!
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