1,0
19. Juli 2013
Aktueller Mitarbeiter, mehr als 8 Jahre
Sun Prairie, WI
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CEO-Befürwortung
Geschäftsprognose
Pros
focus on internet since landline business is really going down hill
Kontras
Cutting pay - raising insurance pay. closing down centers here and there so they can rehire new ones that are a lot cheaper. turnover rate at customer service department is extremely high so customer service quality is very low. mistakes happen all the time. Executives came up with all these fancy ideas but there's a huge gap between that and processes.. lack of quality training. lack of motivation.. over all, this employer doesn't value their employees..