Pros
Decent pay and Decent bonuses, I also loved my supervisor!
Kontras
Higher management shows favoritism to select employees and lets them get away with anything no matter how extreme and they end up with extra money in their checks. They will pick out people they don't like, even if they are super good on the phones, and they will find a reason to fire you. They promise 4 weeks of PTO starting out but make it almost impossible to request it. You can't even leave the room just to use the bathrooms that are right outside the doors without them sending someone to find you and get you in trouble. If you are late to work because of a car crash or a flat tire they will not work with you and mark you down for an occurrence, you get 7 before you get fired. If you are sick and throwing up and need to call in they will give you an occurrence and question you on the phone no matter how personal your reason is. They accuse you of not doing your job and threaten to fire you constantly. If a customer walks away mad even if after you gave it all you got and then some, in their eyes it's your fault and you didn't do good enough. You never are good enough no matter how many people you make happy on the phone. Had a co-worker get so stressed with all of this non sense that he ended up in the emergency room. They tell you that you get your own desk but that's not true and the people they hire have no respect and will actually damage your belongings and even take your stuff, management does nothing when this is reported. I had to quit because it caused anxiety attacks just being there and i wasn't allowed to take a small break to calm down if i was in the middle of one, management knew of my anxiety attacks. There are so many jobs out there, please please pick another one! What i have listed is only the smallest bit of why you should look elsewhere! People only say they love their job there because they get large bonuses if they get someone hired on! the same people run both Lindon and Provo.
