If you want a job where it sucks the life out of you then this is the place. - Customer Service bei Freeway Insurance: Mitarbeiterbewertung

1,0
19. Juni 2024
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Geschäftsprognose

Pros

Not one pro, this place is awful

Kontras

Very low pay for commissions. They run it like a call center. You’re threatened constantly if you don’t produce. They listen to calls to make sure you’re on script. They strip you of your personality when trying to sell with their pushy sales tactics. They buy and sell people’s information when getting a quote. They will have offices calling customers to the point of harassment. Everyone is quitting because of upper management, which are paid very well compared to the agents who are the ones selling. Morale is at its lowest. Most offices are completely closed due to lack of staffing. Customers get aggravated because they cannot get ahold of their agent. They rip employees off not paying them proper overtime, Confie runs freeway like a sweatshop. Every minute of your time has to accounted for. Do not work for this company. They say they care about their employees but they only care about covering their hind ends from getting sued. They are open on Christmas… that should tell you everything you need to know about working for this company.

Mehr Bewertungen zu Freeway Insurance entdecken

5,0
19. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great business to work for

Kontras

There are no cons very good company.

1,0
17. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

They pay for you to get licensed. They redid the commission structure for the EBU and upped the max per policy and added a yearly bonus if you hit your quota. I hit my quota months early but couldn't take it any longer.

Kontras

Other agents steal your quotes. Your renewal calls never come to you. You will get lots and lots of endorsements that you get $0 commission for. You do make 30% on ancillary products and are expected to quote with option 1 Auto Club $69 up front and give option 2 Roadside $22 a month but like fight club you don't talk about it you just slap it on there. The phone system is a Rank based routing system. You are scored on ancillary attachment, same day conversion, get next leads converted (called hundreds sold 1), outbound calls (in Louisiana at least) but if the call is under 90 seconds it counts against you, total sales and some other stuff that you have no control over. You are required to make 30 outbound calls per day. When I stopped making them I went from the 70's to #8. If you don't sell at least 30 policies per 15 days you don't hit the max per policy amount. The agents that sell a lot get away with not uploading POP, adding discounts that aren't qualified for, never calling customers back after the sale if there is an issue, never handling endorsements, attaching ancillary products the customer doesn't knows exists, adding ancillary products on a monthly payment and much more. And don't get me started on Bluefire's claims practices.

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