Have self respect and dont work here - Customer Service Adviser bei Firstsource Solutions: Mitarbeiterbewertung

2,0
7. Aug. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Colleagues Semi-frequent breaks although short 3 weeks initial training is quite laid back

Kontras

Required to meet unrealistic goals Contradictory advise from managers Training is outdated and even trainers didn’t know how to handle most of the queries Minimum wage Unappreciative Dont reply to holiday requests Swap shifts without notice Bad managers

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Reaktion von Firstsource Solutions
7mo
Thank you for sharing your feedback. We’re pleased to hear you valued your colleagues, our initial training, and regular breaks. Some roles can be fast-paced and target-driven to ensure we deliver excellent service to our clients, which is why certain processes, such as performance goals and structured training, are in place. We continuously review our training and support to help colleagues feel confident, equipped, and supported in their roles.

Mehr Bewertungen zu Firstsource Solutions entdecken

5,0
4. Dez. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Great team support from everyone

Kontras

Not much pto and policy change

1,0
18. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

None. Deadful company. Stay away

Kontras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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