Mixed bag - Customer Service Agent bei Firstsource Solutions: Mitarbeiterbewertung

2,0
25. Okt. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

Agents were decent people for the most part

Kontras

TLs genuinely seemed to believe being a TL in a call centre made them monumentally important.

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Reaktion von Firstsource Solutions
1y
Thank you for sharing your thoughts. We're glad to hear that you enjoyed working with our outstanding agents. We're disappointed to hear about your negative experience with the TLs and the workplace culture. We can assure you that we are continually working on improving our management processes and training, and creating a more positive work environment. Your feedback is valuable and helps us identify areas where we can do better.

Mehr Bewertungen zu Firstsource Solutions entdecken

5,0
4. Dez. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Great team support from everyone

Kontras

Not much pto and policy change

1,0
18. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

None. Deadful company. Stay away

Kontras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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