Depressing work with bad targets - Customer Experience Advisor bei Firstsource Solutions: Mitarbeiterbewertung

1,0
8. Juli 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

Pay was above average for the area.

Kontras

Targets set are ridiculous and they keep pushing for higher as people meet then, making it a constant treadmill you never reach the end of. Turnover is really high because people kept leaving for depression and stress.

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Reaktion von Firstsource Solutions
1y
Thank you for sharing your experience at Firstsource. We're glad to hear that you found our pay to be above average for the area. However, we're sorry to hear that you felt our targets were too demanding and contributed to stress and high turnover. While we do have high targets to provide the best service possible to our clients, we understand that finding a balance between challenging goals and maintaining employee well-being is essential. Our colleagues play a crucial role in helping us deliver exceptional service to our clients, and we're grateful for their hard work and dedication. We also recognize the importance of providing support for our employees, and we have resources in place to assist those who may be experiencing stress or other challenges. We appreciate your feedback and will take it into consideration as we continually evaluate our practices to ensure a supportive and balanced work environment.

Mehr Bewertungen zu Firstsource Solutions entdecken

5,0
4. Dez. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Great team support from everyone

Kontras

Not much pto and policy change

1,0
18. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

None. Deadful company. Stay away

Kontras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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