Bootlicker paradise - CSA - Customer Service Associate bei Firstsource Solutions: Mitarbeiterbewertung

1,0
6. Feb. 2022
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

The only good thing is that you are getting salary on time.

Kontras

Huge list, keeping it short 1. Even if you work properly , you will not be appreciated unless you are oiling team leads or managers 2. There is HR department, but policies are not maintained at all. Even same Policies are implemented differently for different employees and solely depends upon with your repo with managers / TL. 3. Forget about Indian holidays , even when you ask for paid leave you will not be given long leaves unless, well you already know what it is. 4. They will make you to take LOP ( loss of pay) for every silly reason if you take leave for any emergency, sometimes if you are seriously ill and forget to inform them. 5. Most of all, they will make you to come to office during covid time even when there are cases found in office in close proximity.

avatar
Reaktion von Firstsource Solutions
4y
Thanks for writing in. Your comments are very concerning and are not at all in line with the people-centric culture we strive to create. Meritocracy is one of the hallmarks of our culture – We never fail to acknowledge the superlative performance of our employees. During these difficult pandemic times too, our efforts have been the same to engage and recognize our employees virtually as well. All of our policies are implemented in an impartial and unbiased manner, and the processes are tightly governed. Regarding leaves, all employees get fixed holidays in a year and are also entitled to avail leaves basis their working pattern which is mutually convenient to them and the business. At Firstsource, we have various communication forums and avenues to share your feedback. Hope you were able to use these forums during your stint with us. We wish you good luck in your future endeavours.

Mehr Bewertungen zu Firstsource Solutions entdecken

5,0
4. Dez. 2025
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Great team support from everyone

Kontras

Not much pto and policy change

1,0
18. Mai 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

None. Deadful company. Stay away

Kontras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

Bewertungen anzeigen nach: Hilfreich|Sterne|Datum|Alle