Customer service agent - Customer Service Advisor bei Firstsource Solutions: Mitarbeiterbewertung

3,0
31. Juli 2013
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CEO-Befürwortung
Geschäftsprognose

Pros

Hourly rate is better than most at €9.50. Easy to make friendships. Management are friendly and mostly supportive. Can climb up the career ladder if wanted.

Kontras

Not well run. Poor organisation and planning. Will approve holidays and still roster people on. A lot of pressure put on agents to reach time targets when targets are slightly unreachable.

Mehr Bewertungen zu Firstsource Solutions entdecken

5,0
4. Dez. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Great team support from everyone

Kontras

Not much pto and policy change

1,0
18. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

None. Deadful company. Stay away

Kontras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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