Opportunities for growth overshadowed by low pay and turnover - Senior CSA Agent bei Firstsource Solutions: Mitarbeiterbewertung

5,0
29. Juni 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Good opportunities for learning and career growth. Stable work environment and job security.

Kontras

Low salary for agents leads to high attrition, low employee morale, and difficulty in retaining skilled employees. High employee turnover due to low compensation.

avatar
Reaktion von Firstsource Solutions
2d
Thank you for taking the time to share your feedback. We are pleased to hear that you value the opportunities for learning and career growth, as well as the stable work environment and job security. Supporting employee development and maintaining a secure workplace remain key priorities for us. We remain committed to continuously evaluating our compensation structure and enhancing employee engagement and retention strategies.

Mehr Bewertungen zu Firstsource Solutions entdecken

5,0
4. Dez. 2025
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Great team support from everyone

Kontras

Not much pto and policy change

3,0
23. Juni 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Kontras

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

Bewertungen anzeigen nach: Hilfreich|Sterne|Datum|Alle