Good learning experience but needs better management support - Senior CSA bei Firstsource Solutions: Mitarbeiterbewertung

5,0
22. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good work environment with supportive teammates. Opportunities to learn new skills and handle different types of customers. Job provides stable income and basic benefits.

Kontras

Work pressure can be high during peak hours. Limited growth opportunities for long-term career. Management communication and support can be improved.

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Reaktion von Firstsource Solutions
1mo
Thank you for your detailed feedback. It’s great to hear that you value the supportive team environment, learning opportunities, and the stability the role provides. Exposure to diverse customer interactions is indeed a strong area for skill development. While IJP opportunities are available, ensuring greater visibility, accessibility, and guidance around these can help employees better leverage them for career progression.

Mehr Bewertungen zu Firstsource Solutions entdecken

5,0
4. Dez. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Great team support from everyone

Kontras

Not much pto and policy change

1,0
18. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

None. Deadful company. Stay away

Kontras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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