Truly an awful place to work - Senior Customer Success Manager bei Findhelp: Mitarbeiterbewertung

1,0
6. Nov. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

very few pros but the free lunch on Tuesday was nice

Kontras

- They monitor your computer usage, even if you work in office. I have multiple conversations with my boss about this where he suggested I "keep clicking the mouse" to ensure that senior leadership doesn't get concerned. They offer a gym on site but literally no one uses it either because they are so bogged with unnecessary work or they are worried about being barked at for their computer usage being low - This company has a good product, but not one single person in the entire company will be knowledgable enough to navigate it and use it properly. Which ultimately means the customers have even more challenges. The onboarding and training for both staff and customers is honestly very bad. You are constantly told to "just look at Confluence" but the instructions are written by experts in a way that could only understand if you had certain context and experience. - All staff members are stuffed into their cubicles and rarely interact with one another. There is no time to interact and referring back to point 1, people are afraid to have their computer usage be judged. - Upper management and C level Execs are pretty much clueless about the day to day. The company is profitable which is amazing but these people truly do not even understand what their staff is doing and more importantly, how they are struggling. - You are forced to attend meetings in meeting rooms which prevents multi tasking. It's implied that you will close your computer and only focus on the manager that is speaking. Most of the time these meetings could be emails or much more brief, causing people to fall behind on their already busy days.

Mehr Bewertungen zu Findhelp entdecken

5,0
15. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The experience here has been way beyond just work. The team genuinely focuses on learning, growth, and creating an environment where interns and co-ops feel supported and valued. What stood out the most was how much trust and exposure we got to the actual product. Every day felt like exponential learning, not just completing tasks. The mentorship, collaboration, and positive culture made it easy to ask questions, improve fast, and enjoy the process. The benefits and support for employees are honestly amazing too, especially the focus on health and well-being. Experiences like this really shape the way you think about engineering, teamwork, and your future career. Grateful to be part of such an incredible environment.

Kontras

Can depend on person i see nothing.

1
4,0
4. Dez. 2025
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

This is a place that when you close your laptop everyday, you know that your work mattered. Collectively, the people I work with are some of the best I've ever found. People care and they treat each other with respect. The work is also challenging in a way that has helped me grow and learn new things. I love the in office culture - I enjoy talking to people every day, I love the dogs in the office, and I find that the collaboration with my team is fun and productive.

Kontras

If you are not a self-starter or not able to be adaptable and flexible, this may not be the place for you. As we are growing, we have a lot of competing priorities and that can be tough if you are not accustomed to switching gears or if your ideal work experience is to do one repetitive thing day after day. Also, if you are not a problem solver you may find the environment frustrating. We have grown so quickly in the last several years that part of our focus is scaling and operationalizing some of our work and that requires thought and change, and I recognize that this is not everyone prefers to jump into a company that is continuing to evolve every day.

1
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