Can't tell people the Truth, because it's considered rude to tell customers they are wrong!! - Lead Customer Service Representative bei Fifth Third: Mitarbeiterbewertung

4,0
9. Sep. 2012
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CEO-Befürwortung
Geschäftsprognose

Pros

Lots of upward movement. Employee banking benefits. The experience will help you in the banking industry. Good at silently telling customers their opinions. Customer service is a high priority.

Kontras

Its very easy to get promoted, but you don't get many of them. You get promoted quickly to your "glass ceiling." The health benefits are awful! Dealing with customers that don't understand banking. Banking isn't a right it's a priviledge, and your bankers need to be respected. Customer Service that is too highly pushed, becomes forced, and feels insincere.

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5,0
16. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good Management and good culture

Kontras

Underpay, and personal banker I are always hating on PBII

3,0
24. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The training is very thorough and extensive. They take security seriously. You are supported when you’re a new hire. There are ways to be involved and feel included in the company. Information is readily available to help you.

Kontras

It is a job that can lead to a lot of stress. It can be very fast paced. There are a lot of policies, procedures and information to remember. Should have proficient computer skills to be successful with this position..

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