The worse experience in banking ever - Lead Customer Service Representative bei Fifth Third: Mitarbeiterbewertung

1,0
6. Feb. 2012
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CEO-Befürwortung
Geschäftsprognose

Pros

Compensation is decent with many branches to transfer if closer to home.

Kontras

Fifth Third creates a hostile environment in the branches. Points are harder to get, year after year. It becomes a hostile competition among coworkers, and a fight for points. Tellers are salespeople. They are expected to sell, and most of the time seal the deal. They do exactly what the personal bankers do, minus the pay and actually inputting it into the system. Branch Managers are very competitive, and will do whatever it takes to be number one (even if it means throw you under a bus) Too much paperwork and meetings about how you're going to do something. Its all about numbers! If you want a promotion, you better be PERFECT and EXCEEDING in sales goals, and customer service scores. The hiring process takes entirely too long. The only thing that is good about working for Fifth Third, is the pay. So if you can handle all the bad (sell your soul) for the pay, you will love it. Otherwise, it will make you hate banking altogether.

Mehr Bewertungen zu Fifth Third entdecken

5,0
23. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Many of opportunities to promote

Kontras

Learning sales can be difficult

2,0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Decent benefits, reliable, friendly team but that’s branch specific

Kontras

FIX YOUR STAFFING ISSUES!!! You all emphasize work life balance but have us working 6 days a week. If you don’t live in OH, your career opportunities are practically nonexistent. Also- close at 5 on Fridays like a normal bank.

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