High expectations and low pay - Account Specialist bei Fastenal: Mitarbeiterbewertung

2,0
28. Sep. 2015
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CEO-Befürwortung
Geschäftsprognose

Pros

The training program is quite good and there are always opportunities to go and get more education about sales and products. Career experience opportunity and most other sales companies want to hire Fastenal employees.

Kontras

Many, the companies sole purpose is to increase their stock. Sales people are viewed as an expense and are not paid an equivalent amount to the expected production. For example, as an account manager the best commission they will offer you is 2.4 percent on new business. Which means that only sales dollars above the previous years sales fall into that percentile. If it is "existing business" you get a whole 1.2 percent of sales. While an osp makes 2-4 percent. Honestly GM positions are poorly paid also not sure at what level you actually can make decent money or if it is even worth the 10 years it will take to have the chance to run for that position. They also really could care less about customer service, even though this is their company saying, it is all about how much can we make and where else can we make more. They are 90 percent for the stock holders and about 9.5 percent customer with the remaining .5 taking care of the help.

Mehr Bewertungen zu Fastenal entdecken

5,0
30. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good job to have during college. People are easy going and easy to get along with. Overall really good experience

Kontras

Gets repetitive after a while

2,0
30. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

I like my coworkers and my GM is a good .

Kontras

The business model and lean staffing is simply unsustainable. Entry level pay, part time, little training, no commissions. Fastenal is focused on the sale rather than the customer. The wing it mentatility leaves customer service lacking. It's a roll coaster of putting one fire out after the other. They sale the position during the interview process but after your in there's empty promises with no real timelines for when the advancement is coming. Upper management seems out of touch with the day to day business. If you ask for help they simply say you have a good schedule. It's extremely disappointing that it has turned out this way because I was excited about the prospect of becoming an Account manager.

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