Pros
Fastenal is adapting, albeit slowly, to the new reality of WFH as a common aspect of work where positions allow for it. Also, for the Sourcing and the Quoting/Bidding teams, the company is realigning to better serve its customers in both the focus of its workgroups and the structure & procedures to better enable quick turnaround of tasks.
Kontras
Fastenal continues to try to do things on the cheap. Internally, this is referred to as being "Fastenal frugal" and is seen as a virtue. However, when it comes to compensation packages, it can be an issue. There are positions and employees for which this is a good match; people do what they're paid for and are paid for what they do, and they're comfortable with that as they go home, pay their bills, live their lives and don't make much effort to go above and beyond. But for those who do go above & beyond, who take particular pride in what they do and drive innovation in their roles and loyalty in their customers, there can be a feeling of being undervalued.