Poor managment - Store Manager bei Extra Space Storage: Mitarbeiterbewertung

1,0
25. Feb. 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

Can be a live on manager at a facility that has an apartment available (or made available as some District Managers will promise a place to someone, and fire people to open that spot for them)

Kontras

Depending on what district manager you report to will probably decide how your job goes here. I was a live on manager. I had a seizure for the first time in my life at this apartment(lasted 9 minutes, had some brain damage). We found black mold on the property, in the vents, the ceiling tiles were covered with it, even some of the units that people stored their items in, had mold inside (that ruined their items). Had a quote to clean the mold. Didn't get approved because they wanted other work to be done first. The vendors that Extra Space had for the other work, would never answer or respond. So it was never done. 4 months after my seizure, I was fired. Because I couldn't drive, and my assistant manager had forgotten the deposit in the back, and it was forgotten until I was asked where it was. (My wife had also worked for Extra Space, as a DTL. She had been moved every year , being promised promotions(which she received until this last move). After our district manager started fast tracking other people and telling my wife she wouldn't be getting a promotion for quite a while, she left. Another reason I believe I was targeted to be removed/fired).

Mehr Bewertungen zu Extra Space Storage entdecken

5,0
30. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

"Working at Extra Space Storage has been a highly positive experience overall. The company culture genuinely prioritizes work-life balance, providing predictable schedules and stable hours that are hard to find in retail environments. The benefits package is excellent, featuring a great 401(k) match, reliable health insurance, and helpful performance bonuses. Managers generally offer a lot of autonomy.

Kontras

The only downside is that career advancement and regular merit raises can feel a bit limited, often depending heavily on your specific district manager and region. If you value independence, steady hours, and strong corporate support, it is a fantastic place to build a career."

3,0
14. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Solid schedule - 40 hours per week, not expected to be there more than that. No one looking over your shoulder constantly (unless you have a new DM, they can't seem to help it) Mostly great people to work with Local, immediate management does care and are helpful.

Kontras

Very large rate increases really upset customers and that's just too bad. We are given word to tell them but it just isn't true. Putting more money in stock holder's pockets is the bottom line and it doesn't matter how much anger we have to deal with. You are absolutely expected to sell insurance to every renter. However, you must be careful because you aren't "insurance salesmen". You get a ding when you don't sell it. We are encouraged to use evasive language and rush through it so the renter thinks it's required without quite saying so. You would think this large of a corporation would have handymen available but it is so, so difficult to get the smallest repair done due to getting bids from vendors, turning them in, reminding the person you turned them in to what needs done maybe getting approval, then scheduling. By that time lights (or whatever) have been out for a month or 2. Benefits are very expensive and cover so little.

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